Privacy policy
Last updated: March 9, 2025
This Privacy Policy describes how My Store (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from 7p5m0p-w1.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We will:
- Post the revised Privacy Policy on the Site.
- Update the "Last updated" date at the top of this page.
- Take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from various sources, depending on how you interact with us.
We use your information to:
- Communicate with you.
- Provide and improve the Services.
- Comply with legal obligations.
- Enforce applicable terms of service.
- Protect or defend the Services, our rights, and the rights of our users.
What Personal Information We Collect
Information You Provide Directly
This includes:
- Contact details: Name, address, phone number, and email.
- Order information: Name, billing/shipping address, payment confirmation, email, and phone number.
- Account information: Username, password, security questions, and other security-related details.
- Customer support: Any information provided in communications with us.
Certain features of our Services may require you to provide personal information. If you choose not to provide it, some features may not be accessible.
Information We Collect Automatically ("Usage Data")
We may automatically collect:
- Device and browser details.
- Network connection details.
- IP address.
- Site usage information.
We use cookies, pixels, and similar technologies to collect this data.
Information from Third Parties
We may receive personal information from:
- Service providers such as Shopify.
- Payment processors to process transactions securely.
- Marketing partners to tailor services and advertisements.
- Third-party tracking technologies (e.g., cookies, pixels, web beacons).
All data collected from third parties is treated in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your information to:
- Process payments.
- Fulfill orders.
- Provide transaction-related notifications.
- Manage your account.
- Arrange shipping, returns, and exchanges.
Marketing and Advertising
We may use your information to:
- Send promotional emails, text messages, or postal mail.
- Show targeted advertisements on our Site and other platforms.
You can opt out of marketing communications at any time.
Security and Fraud Prevention
We use your information to:
- Detect and prevent fraudulent, illegal, or malicious activities.
- Secure your account.
Never share your username, password, or access details. If you suspect your account has been compromised, contact us immediately.
Service Improvement and Communication
We use your information to provide customer support and improve our Services.
Cookies
We use Cookies to:
- Enhance your experience on our Site.
- Analyze user interactions.
- Improve our Services.
For details about Shopify-related Cookies, visit: Shopify Cookie Policy.
Managing Cookies
Most browsers accept Cookies by default, but you can adjust your browser settings to block or delete them. However, blocking Cookies may impact the functionality of our Services.
How We Disclose Personal Information
We may share personal information with:
- Vendors and Service Providers – IT management, payment processing, data analytics, customer support, fulfillment, and shipping.
- Business and Marketing Partners – To provide relevant services and advertisements.
- Authorized Third Parties – When you consent or direct us to do so.
- Affiliates – Within our corporate group.
- Legal and Business Transactions – Such as mergers, compliance with legal obligations, or to protect our rights.
We do not sell or share your sensitive personal information without consent.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We do not control or endorse their privacy practices. Always review their privacy policies before sharing your information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect their data. If you believe a child has provided us with personal information, contact us to request deletion.
We do not sell or share personal data of individuals under 16 years of age.
Security and Data Retention
While we implement security measures, no system is 100% secure.
We retain personal information based on:
- Legal requirements.
- Account maintenance.
- Service provision.
- Dispute resolution.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data.
- Request deletion of your data.
- Correct inaccuracies.
- Request data portability.
- Restrict processing of your information.
- Withdraw consent where applicable.
- Appeal decisions regarding data requests.
To exercise these rights, contact us using the details below.
We do not discriminate against individuals for exercising their rights.
Complaints
If you have concerns about our data practices, contact us. If unresolved, you may appeal our decision or file a complaint with your local data protection authority.
International Data Transfers
We may transfer and process your personal information outside of your country.
For transfers from Europe, we rely on:
- Standard Contractual Clauses (SCCs).
- Other recognized legal mechanisms.
Contact Us
If you have any questions or would like to exercise your rights, please contact us:
📧 Email: admin@pinkrubus.com
📍 Address: 27 Jalan Rosmerah 2/7, Johor Bahru, JHR, 81100, MY
This Privacy Policy provides transparency into how we handle your data. If you need further clarification, reach out anytime.