Shipping policy
I Just Placed an Order, When Will It Ship?
Please allow 3 – 7 business days for processing and production before your order is shipped.
How Long Is the Shipping Time?
Shipping times vary depending on the fulfillment center from which the product is sourced:
- Malaysia: 5 – 20 business days
- International: 17 – 45 business days
Will I Receive a Tracking Number?
Yes! We provide tracking for every order. Tracking information will be available once your product has shipped.
Please note:
- Each product may be shipped from different fulfillment centers worldwide.
- Our product research team carefully selects quality and affordable products.
If you need help tracking your order, visit our Order Tracking page once you receive your tracking number.
Can I Cancel My Order?
Yes, you can cancel your order without penalty within 24 hours of placing it.
Cancellation Process:
- Email us at: admin@pinkrubus.com
- Use the subject line: “Cancel”
- Or, contact us via our Contact Us page.
If your order has already shipped, please reach out to us via email for further assistance.